HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Wednesday, 26 October 2016

Concentrix - The Story That Just Keeps On Giving

Tax does have to be taxing.

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  1. An unimpressive performance from HMRC at the PAC today. Not sure they understand the serious impact the tax credit debacle has had on the public and the upset it has caused. Great quote from Thompson "it's all about the customers"...

  2. Thompson still blaming Concentrix for the problems. The PAC asked him about monitoring, and what assurances HMRC had got re the resourcing, but could not hear straight answers to any of that. All the usual waffle. Always unaccountable.