"I expect we'll have something to announce in the next few days about this contract finishing." Thompson on Concentrix #pac #hmrc
— Andrew Goodall (@agoodall4) October 26, 2016
Tax does have to be taxing.
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An unimpressive performance from HMRC at the PAC today. Not sure they understand the serious impact the tax credit debacle has had on the public and the upset it has caused. Great quote from Thompson "it's all about the customers"...
ReplyDeleteThompson still blaming Concentrix for the problems. The PAC asked him about monitoring, and what assurances HMRC had got re the resourcing, but could not hear straight answers to any of that. All the usual waffle. Always unaccountable.
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