HMRC Compensates Taxpayers With Their Own Money

Without any sense of irony whatsoever, HMRC has decided to pay taxpayers compensation for HMRC's lousy and shite performance with taxpayers' money!

What specific shite performance is this intended to compensate?

HMRC's shite Childcare Service website.

CCH Daily reports that individuals affected by the website failures may be able to get a government top-up as a one-off payment for tax-free childcare.

Parents are eligible for these payments if they have been unable to complete an application for tax-free childcare; been unable to access their account; or not received a decision about whether they are eligible without explanation, for more than 20 days.

In order to make a claim individuals must send HMRC their full name, home address, National Insurance number, a description of the issues faced, bank details, and copies of receipts for payments to their childcare provider.

If an individual is eligible for compensation, HMRC will contact them and make a payment directly to their bank account.

HMRC’s Childcare Service compensation form is available here.

There we have it folks, taxpayers' money being used to compensate taxpayers for HMRC's shite performance.

Laughable isn't it?

Tax does have to be taxing.

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Frank Field Calls For Concentrix Compensation

Frank Field writes in the Huffington Post:

"I propose to HMRC that, as a postscript to the Concentrix tale, it proactively approaches those families whose tax credits were wrongly stopped with two offers: to pay back those lost monies as a lump sum or over a more gradual period; and to compensate those families in full for any additional charges, such as debt interest, that they incurred to ensure their children did not end up hungry or homeless."

I fully agree.

However, does HMRC know who it screwed over?

I suspect its records are amiss.

Tax does have to be taxing.

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Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Tax Investigation Insurance.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is Solar Tax Investigation Insurance?

Solar Tax Investigation Insurance is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

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HMRC's Digital Future - Microfiche

A story that is worthy of a huge snort of derision, I see that HMRC has been forced to “scour the internet” for spare parts for decrepit microfiche readers in order to try to cut delays in providing employment histories for people's compensation claims.

Jon Thompson, who faced the Treasury Select Committee yesterday, told the committee that most of the pre-1970s records were on microfiche, but there were a dwindling number of operational machines left to access them.

The Labour committee member John Mann said the wait had reached 383 days and was a significant problem for groups such as those affected by exposure to asbestos – or their widows.

Individuals are able to request their employment history if they are making a compensation claim for an industrial injury, a road accident, medical negligence or hardship – such as claiming through a benevolent fund or charity.

Seemingly HMRC has only 36 operational microfiche machines and even those break down frequently, sparking hunts for rare replacement parts or engineers with the skills to fit them.

Thompson is quoted by the Guardian:

“We do recognise that it is a problem for us. We visited Newcastle last Friday where this work takes place.

The records are essentially people’s national insurance records, which identify their employer and allow them to open up potential insurance claims against their employer for previous histories. The challenge we have is that these records go back several decades to when records were kept in a very different way. The majority of these records from before the mid-1970s are on microfiche.

 The microfiche records from the 1940s and 1950s are very hard to access but we need to think about what we can do. The machines necessary to identify the issue aren’t made any more. We need to scour various parts of the internet to repair the machines in order to be able to provide the service.”

I thought that part of HMRC's digital vision was to transfer old records into digital databases?

That being said, surely NI records etc (wrt compensation claims) are DWP responsibility?

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Tax Investigation Insurance.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is Solar Tax Investigation Insurance?

Solar Tax Investigation Insurance is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Solar Tax Investigation Insurance



HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Tax Credit Compensation

#HMRC #compensation #gettingitwrong #incompetent Measly compensation for ruining my life for 2 years #apology pic.twitter.com/kqKxuIWcJu

— Lucieer07 (@lucycrisp) April 7, 2015

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Tax Investigation Insurance.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is Solar Tax Investigation Insurance?

Solar Tax Investigation Insurance is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Solar Tax Investigation Insurance



HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Statutory Compensation

Nichola Ross Martin, on AccountingWeb, bemoans the fact that complaining to the HMRC about their cock ups costs time and money:

"If you are like me, then your experiences of HMRC error, mistake and delay will have cost your average clients hundreds, not thousands of pounds.

The time and expense of writing into HMRC and the adjudicator to make a claim for compensation will often increase the claim disproportionately – it might double. Making such claims also feels like a waste of one’s professional time."

She calls for a fresh approach, and the implementation of a table of statutory compensation for HMRC cock ups.

"The level of compensation would apply to the gravity of the problem. The highest level would be paid where it was found that the incident to which it pertained was wholly avoidable by HMRC and the taxpayer or agent had suffered prolonged stress, delay and were unable to carry out one or more tasks as a result."

I and, I suspect, many other taxpayers heartily endorse her suggestion.

However, I fear that HMRC and the government will never implement it.

HMRC and the government wish for the dice to be loaded against the taxpayer, in their eyes we are their servants not the other way around.

Tax does have to be taxing.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Fuckwits

As Oscar Wilde once wrote, almost:

"To lose one set of discs is careless, to lose seven is downright fuckwitted!"

It beggars belief, but the fuckwits in HMRC have announced that yet another set of data has in fact been lost.

This time the "professionals" in Her Majesty's Revenue & Customs have admitted losing the personal details of over 6,500 people claiming pensions.

The details were lost at an office of HMRC in Cardiff, after a data cartridge went missing in September. The cartridge had been sent to the Cardiff office by Countrywide Assured, a life assurance and pensions company.

Details on the cartridge included names, addresses, national insurance numbers and pension contributions, according to Graham Kettleborough, chief executive officer of Chesnara, the parent company of Countrywide Assured.

The cartridge was signed for when it reached the office, but was subsequently mislaid. However, the spokesperson insisted that, because the information on the data cartridge can only be accessed by a mainframe computer, the risk to the individuals involved is "very low".

Oh, so that's alright then!

These fuckwits have no idea what the hell they are doing.

Why have then not been fined and sent to trial for negligence?

HMRC said in a statement on Tuesday:

"We are taking this loss extremely seriously and have done everything possible to locate the data cartridge. We would like to apologise to all those affected."

As I have said before, a class action should be taken out against HMRC by all those who have had their personal security compromised by HMRC's negligence.

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ICAEW Demands Compensation For VAT Delay

HM Revenue & Customs should offer compensation to those businesses stuck on a VAT waiting list, the ICAEW has recommended.

The institute made the recommendation in a paper to HMRC suggesting how to resolve the 3-month backlog.

The ICAEW also wants a parliamentary inquiry into why the delays in obtaining a VAT number, which apply to online and paper registrants, are getting worse.

The ICAEW said in a statement:

"We are concerned that the continuing delays have damaged HMRC's reputation and will act to discourage good tax compliance from taxpayers."

Source Accountancy Age