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HMRC Is Shite
HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.
Friday, 29 January 2010
HMRC's Coding Enigma II
The confusion over HMRC's erroneous tax codes being sent out this year continues to rumble on.
Yesterday an HMRC spokesman said:
"It's a hangover from the old system.
Before we had five or six systems sending out tax codes, but because of last year's upgrade we now have one. The new system is basically picking up duplicates from the old one and flushing them out.
The new system is working as it should, and we're confident that it will not happen again in future."
Today, on their own website, HMRC (having been stung into action by the media) now say:
"The transition to the new system has, however brought to light discrepancies in our existing records and this is resulting in a number of incorrect notices being issued.
The vast majority of notices will be correct but there will be cases where, because the data carried over from our old systems does not match employers' data, some people receive an incorrect coding notice or more than one coding notice for the same employment because of these discrepancies.
This is a transitional issue caused by data mismatches, rather than an IT issue and will be resolved once we have cleared these from the system."
So it's not "duplicates", but "discrepancies in existing records". It most certainly isn't an "IT issue"!
I am having trouble understanding this, if there were discrepancies in existing records wouldn't that mean that HMRC would have sent out incorrect coding notices in previous years then?
I wonder what the reason will be next week?
Tax does have to be taxing.
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