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HMRC Is Shite
HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.
Thursday, 16 February 2012
Commiserations to Dave Stacey of Torquay who, despite still being very much alive, was recently pronounced dead by HMRC.
This Is South Devon reports that Mr Stacey received a letter from HMRC asking him to fill out a form about the estate of the late David L Stacey (ie himself).
A spokesman for HMRC said:
"We are very sorry to hear of the problems your reader has had. We apologise to both him and his family for any distress caused by the letter we issued to him in error."
At least HMRC have readily acknowledged the error. In June 2010 Tonie Francis had considerable problems convincing HMRC that she was still alive:
"Tonie Francis whose family were sent a letter by HMRC's tax credit office in Preston informing them that she was dead. The letter requested details of Miss Francis's next of kin, and a copy of her will.
However, there was a small fly in HMRC's oinkment, Ms Francis is still very much alive!
She therefore called HMRC to correct the error.
Can you guess what happened next?
Yes, that's right, HMRC refused to talk to her because she was dead; needless to say her tax credits and child benefit were stopped as well."
Re Mr Stacey, there might be an upside, being pronounced dead before you are actually dead does at least mean you won't receive any more letters from HMRC!
Tax does have to be taxing.
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