HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Tuesday, 10 January 2017

HMRC Online Crashed

Tax does have to be taxing.

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  1. Nope, it didn't crash, however HMRC have messed around with it so much adding the Personal Tax Account and added security, that people who have successfully filed on line for years and have NOT lost their user ID and password cannot log in as they go round and round lost in the system getting endless activation texts sent to their mobiles. Call centre staff are begging for proper instructions on how to help these people file their returns.

    1. I would like to thank the hmrc employee 10/1 @ 21:04 for their insight as to what's going on at hmrc. Perhaps they could provide more details as to the actions/inactions of their management. It seems the service is at near breaking point once more? The public have a right to know. As for solutions is it not time for radical reform of this monster of a tax dept?

  2. This all goes to show what a great success MTD is going to be. But hang on a minutes they're sacking 38 THOUSAND EXPERIENCED staff, so surely they must know what they're doing? Er no, it doesn't quite work like that. If you're in HMRC senior management and you mess up big time you still collect your huge salary, bonuses, a gong and a taxpayer funded golden goodbye no matter the scale of your failure! Nice 'work' if you can get it!

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