HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Thursday, 4 April 2019

No Record of 10,000 Lost Counter Avoidance Files

At the beginning of March I raised an FOI with HMRC over the loss of 10,000 counter avoidance files in 2014.

They have responded thusly:
"Following a review of our records, I have established that HMRC does not hold the
information you requested. 

There is no record of any data losses in Counter-Avoidance Directorate reported to the scale referenced in your request."
A well worded response ;).

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Tax Investigation Insurance.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is Solar Tax Investigation Insurance?

Solar Tax Investigation Insurance is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Solar Tax Investigation Insurance

HMRC Is Shite (, also available via the domain, is brought to you by "The Living Brand"


  1. In short no one told us it was lost so we have no record, great job there counter avoidance... I also note their silence on all the other questions you asked about what system they have to track avoirance cases. Under the law they are obligided to be helpful and answer as much as they can. They havent here. I'd refer this to ICO for a review Ken.

  2. Will Humpries take note. That question caused carnage in HMRC. No manager there had the guts to say it didn't happen. Wrexham and Bootle CS colleagues, if this didn't happen then please tell!

    1. Are you saying it didn't happen?

    2. Oh it happened alright. I mean read the wording of the reply Ken. Trying to get colleagues from Bootle and Wrexham who were most affected by this to come forward......

    3. Just checking 😁, don't worry I fully grasp the meaning of the reply 👍