HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Tuesday, 15 December 2015

HMRC's Digital Future - Less is More

It seems not everyone thinks that HMRC will succeed with its bold digital vision of the future.

As per The Register:
"Jessica Figueras, chief analyst at government IT experts Kable, believes the additional £1.3bn promised to digitise HMRC by 2020 is money that has been costed from the Aspire contract.

"HMRC is planning to save 25 per cent of the costs of Aspire by replacing it," she said. Last year HMRC spent £874m on IT and digital. "Put it another way – HMRC's stated plan is to spend less on digital and IT, not more."
Let's see where we are in a year's time!

Tax does have to be taxing.

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  1. On the assumption that Ken has been kidnapped by aliens...

    Some opportunities missed this week, especially this one;
    Front page and widely reported across media
    We all know the story regarding crap performance by HMRC, however, an energy supplier has just been fined £26million for poor billing procedures and 'customer' service problems, Mmm....???

    This Mail article goes on to highlight 'the fundamental flaw at the heart of HMRC is that it has no concept of customer service.

    Now, if you had been listening to the HMRC bint (Ruth Owen?) interviewed on Radio 4 the other day you would have imagined that the person had been on another planet for the last 10 years or was just totally in denial/delusional.

    La La Land, off to hell on a handcart, 13 regional centres costing heaven knows what, but thats off the books or whatever the politicians hide the true costs of such wastage and expenditure under.

    Christmas is coming, any decorations up this year? Secret Satan would be more happily engaged than Secret Santa.


    Step Blotter to be next boss of HMRC

    Ideally suited to the role;
    experience with Swiss and offshore banking institutions
    experience in denial of the blindingly obvious
    self delusional beyomd belief
    experience in leading an organisation wasting massive amounts of 'customers' money
    the door is revolving